Multi-factor authentication for FCA systems

We’ve introduced multi-factor authentication to strengthen how firms and others log into our systems and to further protect and control access to our data.

Multi-factor authentication

Multi-factor authentication ensures only you access your accounts. You now need to enter a one-time passcode when you log into:

  • Connect
  • Reg Data
  • Online Invoicing (Fees Portal)
  • Shared Intelligence Service (SIS)
  • Electronic Submission System (ESS) 

To continue to access FCA systems you will need to register and turn on multi-factor authentication. You’ll be prompted when you log in to these systems.

Once you have authenticated using your one-time passcode for Connect, RegData or Online Invoicing you won’t need to re-authenticate while you remain logged in to these systems.

Below we have further information to help you understand the process.

User guides and videos

FCA systems  User guide Video
Register for multi-factor authentication using the Salesforce authenticator app User guide Video
Register for multi-factor authentication using text message or voice call User guide Video
Log in with multi-factor authentication using an authenticator app User guide Video
Log in with multi-factor authentication using text message or voice call User guide Video
Reset your multi-factor authentication User guide Video

 

Contact us

If you have any technical issues please contact:  

Page updates

: Information added Update to information on MFA for firms using compliance consultants
: Information changed Date for MFA registration updated
: Information changed Contact us information updated
: Information added Sharing log in credentials added to Q&A
: Information changed Contact us details updated
: Information changed How to reset MFA log in details updated
: Information added Multi-factor authentication system launched