Publications
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Consumer Duty firm survey results Autumn 2023 [pdf]
The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty. -
Valuing consumers’ time in our Cost Benefit Analysis [pdf]
The FCA routinely employs cost benefit analysis (CBA) to determine the impacts of its interventions, this study is concerned with valuing time savings/losses for consumers. -
Costs to consumers and SMEs of a loss of access to in-person cash and banking services: Narrative report [pdf]
Findings from research commissioned by the FCA to London Economics. -
Costs to consumers and SMEs of a loss of access to in-person cash and banking services: Technical report [pdf]
Methodology and full set of quantitative estimates from research commissioned by the FCA to London Economics. -
Sustainability Disclosure Requirements (SDR) and investment labels regime (Qualitative Research) [pdf]
This document presents the high-level findings of research commissioned by the Financial Conduct Authority (FCA) on sustainability disclosures. -
Interest-only mortgages research [pdf]
This report presents the findings of research commissioned by the FCA to explore the interest-only mortgage market. -
Consumer Duty firm survey results Spring 2023 [pdf]
Ipsos UK undertook this research for the FCA. The FCA wanted to understand what progress firms have made in preparing for the Consumer Duty and what support they need to complete their preparations. -
Legal Opinion by Michael Furness QC [pdf]
Legal Opinion by Michael Furness QC. -
Periodic Review of Defined Benefit Pension Transfer Redress Guidance: Technical Manual [pdf]
Periodic Review of Defined Benefit Pension Transfer Redress Guidance: Technical Report -
Periodic Review of Defined Benefit Pension Transfer Redress Guidance: Technical Report [pdf]
Periodic Review of Defined Benefit Pension Transfer Redress Guidance: Technical Report