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Showing 21 to 30 of 146 search results.

  1. TR18/2: Impact of credit broking remuneration models at the point of sale

    Thematic reviews Published: 27/09/2018 Last modified: 27/09/2018
    This report shares the findings of our thematic review into inter-firm commission or remuneration models in credit broking.

  2. TR18/1: The fair treatment of existing interest-only mortgage customers [pdf]

    Thematic reviews Published: 30/01/2018

  3. TR18/1: The fair treatment of existing interest-only mortgage customers

    Thematic reviews Published: 30/01/2018 Last modified: 30/01/2018
    This report shares the findings of our thematic review into the fair treatment of existing interest-only mortgage customers by lenders.

  4. TR17/1: Customer understanding: Retail banks and building societies [pdf]

    Thematic reviews Published: 17/07/2017

  5. TR17/1: Customer understanding: Retail banks and building societies

    Thematic reviews Published: 17/07/2017 Last modified: 17/07/2017
    This report provides the findings from our thematic review into firms’ assessment of customer understanding of transactions delivered by retail banks and building societies to consumers.

  6. TR16/6: Principals and their appointed representatives in the general insurance sector – and follow-up work [pdf]

    Thematic reviews Published: 21/06/2017
    Our findings, expectations and actions from this thematic review.

  7. Early arrears management in unsecured lending: TR16/10 [pdf]

    Thematic reviews Published: 13/12/2016
    This report provides the findings from our thematic review into early arrears management in unsecured lending. The review looked at the way lenders treated customers in the early stages of arrears.

  8. Early arrears management in unsecured lending: TR16/10

    Thematic reviews Published: 13/12/2016 Last modified: 13/12/2016
    This report provides the findings from our thematic review into early arrears management in unsecured lending. The review looked at the way lenders treated customers in the early stages of arrears.

  9. Review of general insurance intermediaries’ professional indemnity insurance: TR16/9 [pdf]

    Thematic reviews Published: 05/12/2016
    This report provides the findings from our thematic review into general insurance intermediaries’ professional indemnity. The review was performed to evaluate the individual policies purchased by a sample of firms to assess whether they complied

  10. Review of general insurance intermediaries’ professional indemnity insurance: TR16/9

    Thematic reviews Published: 05/12/2016 Last modified: 05/12/2016
    This report provides the findings from our thematic review into general insurance intermediaries’ professional indemnity. The review was performed to evaluate the individual policies purchased by a sample of firms to assess whether they complied